Advancement Director

REPORTS TO:         Executive Director

To Apply: Send Cover Letter and Resume to Audrey Smith, Executive Director

PRIMARY FUNCTION: The Director of Advancement leads a comprehensive advancement program that will advance HHSCW’s mission and goals.  Reporting directly to the Executive Director and working closely with the Board of Directors, the Advancement Director had responsibility to design and implement a comprehensive, results-oriented development plan that includes annual fundraising, major and planned giving, campaigns and special events.  The Director will take a lead role in developing goals, strategies, benchmarks and timetables – in order to identify new donors and deepen relationships with families, and individual, corporate and foundation leaders.



  • Take responsibility for building a comprehensive advancement program
  • Promote and guide the adoption of best practices and innovative approaches to individual, major giving, corporate and foundation grants, planned giving initiatives, annual appeals and events
  • Clearly articulate and promote a strong case for support that grows the donor base and increases giving levels
  • Develop a best-in-class moves management and donor stewardship program designed to strengthen relationships with high-value and high net-worth donors
  • Oversee the development and implementation of policies and procedures for gift processing and donor acknowledgement, database management and fundraising results reporting
  • Spearhead HHSCW virtual and live events and activities and foster pride and excitement in fundraising activities

Board, Staff and Volunteer Engagement

  • Develop a plan to leverage the Executive Director, Board of Directors, volunteer leaders and staff in the identification, qualification and cultivation of strategic, high-value prospects, ensuring that all participants understand their roles and are fully briefed for meetings with prospects and donors
  • Create and sustain a culture of philanthropy that ensures an optimal fit between the advancement program and HHSW programs

Communications & Marketing

  • Work collaboratively with program and volunteer staff to identify key message points, in articles, grant submissions, digital communications and print collateral
  • Regularly communicate through social media and manage website updates


  • Editor for annual Honor Roll of Donors and annual appeal letters
  • Produce brochures and printed materials as needed


  • Supervises part-time Assistant to Advancement and volunteers as needed


  • This is an exempt 40 hour per week position with a regular schedule of Monday-Friday. Some weekend and evening work is expected to support HHSCW programs and events


  • Minimum of five years’ experience in development and communications in a comprehensive non-profit fundraising program
  • Ability to effectively use database systems; experience with eTapestry is preferred
  • Working knowledge of advancement best practices, emerging trends, and tools and technologies to support a variety of initiatives, including digital campaigns and prospect research
  • Demonstrated leadership skills and knowledge of how to motivate and mentor fundraising volunteers
  • Experience with at least one capital campaign
  • Excellent communications and writing skills; knowledge of social media a plus
  • Bachelor’s Degree Required
  • Team oriented

Office Manager


REPORTS TO: Programs and Operations Director

PRIMARY FUNCTIONS:  The Office Manager oversees the administrative and operational procedures and functions of Hospice House & Support Care of Williamsburg.  Primary responsibilities include office management, procurement and property management. In addition, the Office Manager will serve as the organization’s financial liaison to our accounting firm and perform basic HR and IT duties.



  • Manages all vendor contract relationships and serves as the point person for scheduled maintenance repairs, annual preventive maintenance and inspections.  Reviews, maintains and renews house maintenance, software and other misc. contracts.
  • Maintains inventory of office and household supplies.  Orders supplies and keeps track of monthly expenses.
  • Provides basic IT support for staff and volunteers by serving as administrator for emails, creating login information, enabling access to server files, phone system management etc.
  • Assists bookkeeping and accounting firm prepare Worker’s Comp, Liability and Dental Insurance reviews.
  • Provides administrative support to the HHSCW Executive Director, Programs and Operations Director and Board of Directors.
  • Assists with preparation of presentation and training materials for staff, volunteers and the community, to include developing PowerPoint slides, preparing notebooks and creating educational materials.
  • Coordinates and assist with scheduling and implementation of community presentations.
  • Coordinates and assists with onsite volunteer groups providing cleanup and maintenance such as church groups, College of William and Mary student organizations and United Way Day of Caring.


  • Creates and maintains personnel files for staff and volunteers.
  • Serves as the point person for onboarding new employees by coordinating benefits, drug testing, background checks and setting up payroll information.
  • Ensures that volunteer paperwork is completed and kept up-to-date.
  • Creates and maintains volunteer schedules.


  • Serves as liaison to accounting firm by organizing invoices, preparing deposits and assisting with processing bi-weekly payroll and Mass Mutual 403b company match.
  • Assembles materials and 990 form and works with accounting firm to complete annual audit.
  • In consultation with accounting firm, prepares and completes annual registration forms such as Department of Agriculture Form 102, Pennsylvania Department of State form, Mass Mutual Retirement Census 5500 Report and VEC Audit.
  • Assists Executive Director and Advancement Director with reconciliation and tracking of online donations.
  • Assists with grant applications by providing financial information and other HHSCW statistics and data.
  • Assists with events as needed by overseeing and reconciling sales of tickets or other items and obtaining banquet licenses and liability insurance.
  • Oversees and reconciles petty cash.
  • As needed and occasionally, prepares checks for services rendered.


  • This is a full-time 40-hour a week exempt position. Occasional weekend and evening hours are expected to support organization’s programs and functions.



  • Bachelor’s Degree
  • At least 2 yrs experience in an office administrative position; nonprofit experience preferred
  • Adept and experienced with MS Office (Word, Excel, PowerPoint).
  • Knowledge of general bookkeeping and accounting principles; QuickBook experience preferred
  • Excellent organizational skills and ability to handle multiple priorities and tasks simultaneously
  • Strong written and verbal skills.
  • Proven ability to handle confidential information with discretion.

Part-Time Registered Nurse

Hospice House & Support Care of Williamsburg is seeking a registered nurse, licensed to practice in Virginia to join our team in this part-time position


PRIMARY FUNCTION:  The Registered Nurse (RN) Liaison provides direct patient care services to hospice patients and supportive care to the patients’ families during scheduled evenings and weekends. In the absence of Clinical Director, acts in a supervisory capacity of the clinical program and staff and coordinates referrals and admissions process.


  • RN Liaison must be within the local area of Williamsburg/James City County or within a 30-minute response time to Hospice House.
  • RN Liaison must be available by phone at 4PM on the weekday of their scheduled shift for Clinical Director’s update report and during the entire shift for questions or updates from Companions regarding guests’ conditions, medications, family concerns and staffing issues.
  • RN Liaison will pronounce deaths and be present on-site for families and staff, during on-call hours.

In the absence of the Clinical Director, the RN Liaison will:

  • Receive and evaluate referrals for HHSCW.
  • Meet with patient and family prior to admission to explain services.
  • Complete all admission paperwork as needed.
  • Coordinate admissions to HHSCW with social workers and medical hospice agencies.
  • Maintain and updates all information for referrals, admissions, deaths and discharges.
  • Update and communicate with On-Call RN’s and Companions to ensure continuity of patient care and smooth running operations of the clinical program.

SCHEDULE:  This is a part-time position with a varying and very flexible schedule.



Current and unencumbered license to practice as a RN in the state of Virginia

Minimum of 3 years of hospice experience

Supervisory experience

Ability to make professional clinical decisions using sound judgment

Proficiency in computer technology




Certified Nursing Assistant/CNA


PRIMARY FUNCTION:   Provides direct patient care services to hospice and respite patients and supportive care to the patients’ families served by Hospice House & Support Care of Williamsburg.  Helps maintain the therapeutic environment and performs basic housekeeping duties.


  • Provides patients’ personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assists with travel to the bathroom; helps with showers and baths.
  • Provides for patient’s activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
  • Provides adjunct care by administering medications ordered by the medical hospice agency.
  • Provides patient comfort by using resources and materials; answering patients’ call lights and requests; reporting observations of the patient to the Clinical Director or the On-Call RN.
  • Documents actions by completing forms, reports, logs, and records.
  • Maintains work operations by following policies and procedures as outlined in the HHSCW Personnel Policy Manual and all training materials.
  • Protects organization’s values and confidentiality of patient and family members by adhering standards outlined in the HHSCW Personnel Policy Manual.
  • Serves and protects the hospice community by adhering to professional standards, hospice policies and procedures.
  • Updates job knowledge by participating in educational opportunities; reading professional publications and attending staff meetings.
  • Enhances Hospice House & Support Care of Williamsburg by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
  • Performs assigned housekeeping duties to maintain cleanliness of patient quarters according to infection control procedures and other housekeeping duties throughout the house and property as assigned.
  • Follows policies and procedures governing safety at the house and participates in activities to maintain a safe environment, to respond to emergencies and report incidents.
  • Reports any needs, problems or complaints to the Clinical Director or On-Call RN.

SCHEDULE: Schedules will vary and may be full-time, part-time or PRN.  Weekend shifts and holidays are required and night shift work may be required depending on the need.

QUALIFICATIONS:  Preferred – CNA license.  Will also consider at least 1 years’ experience as a nurse’s aide or providing companion or nursing care at home or completion of freshman year as a nursing student is required. Open toward hospice philosophy and comfortable working with individuals who are dying.    Able to provide physical care and the activities described above as needed to individuals who are bed bound and unable to assist in their own care.  Able to assist and empathize with family members who have primary responsibility for the patient’s care.  Able to work a flexible schedule.  Successful completion of Hospice House & Support Care education for medication administration and post-employment offer criminal background check and drug test.